TERMS OF USE

Last updated February 12, 2026

We are Shiftolic, Inc ("Company," "we," "us," "our"), a company registered in Delaware, United States at 131 Continental Dr, Suite 305, Newark, DE 19713.

We operate the website http://www.shiftolic.com (the "Site"), the mobile application Shiftolic (the "App"), as well as any other related products and services that refer or link to these Legal Terms (collectively, the "Services").

Shiftolic provides a technology platform designed to support shift scheduling, workforce coordination, and marketplace-based shift matching for physicians, healthcare teams, hospitals, and staffing organizations. Shiftolic does not provide medical services and does not make clinical decisions. The platform facilitates administrative and workforce management functions only.

You can contact us by phone at +1 832-263-8283, email at support@shiftolic.com, or by mail to 131 Continental Dr, Suite 305, Newark, DE 19713, United States.

These Legal Terms constitute a legally binding agreement between you and Shiftolic, Inc concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to make changes to these Legal Terms at any time. It is your responsibility to periodically review these Legal Terms to stay informed of updates. The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such use would be contrary to law or regulation. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.). If your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws in the United States and around the world. The Content and Marks are provided "AS IS" for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services
  • Download or print a copy of any portion of the Content to which you have properly gained access

This license is solely for your personal, non-commercial use or internal business purpose. No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, sold, or otherwise exploited for any commercial purpose without our express prior written permission.

For any use beyond what is described here, please contact us at support@shiftolic.com. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use the Services will terminate immediately.

Your Submissions

By sending us any question, comment, suggestion, idea, feedback, or other information ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and be entitled to its unrestricted use for any lawful purpose without acknowledgment or compensation to you.

By sending us Submissions, you confirm that you:

  • Will not post or transmit anything that is illegal, harassing, hateful, harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false, or misleading
  • Waive any and all moral rights to any such Submission (to the extent permissible by applicable law)
  • Warrant that your Submissions are original or that you have the necessary rights and licenses to submit them
  • Warrant that your Submissions do not constitute confidential information

You are solely responsible for your Submissions and agree to reimburse us for any losses we suffer because of your breach of this section, any third party's intellectual property rights, or applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete
  • You will maintain the accuracy of such information and promptly update it as necessary
  • You have the legal capacity and agree to comply with these Legal Terms
  • You are not a minor in the jurisdiction in which you reside
  • You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise
  • You will not use the Services for any illegal or unauthorized purpose
  • Your use of the Services will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. All payments shall be in US dollars.

You authorize us to charge your chosen payment provider for any amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Services.

6. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel.

Free Trial

We offer a 60-day free trial to new users who register with the Services. The account will be charged according to the user's chosen subscription plan at the end of the free trial.

Cancellation

All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@shiftolic.com.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If no EULA is provided, we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our Services.

Any software and related documentation is provided "AS IS" without warranty of any kind. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create a collection, compilation, database, or directory without written permission from us
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
  • Circumvent, disable, or otherwise interfere with security-related features of the Services
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
  • Use any information obtained from the Services in order to harass, abuse, or harm another person
  • Make improper use of our support services or submit false reports of abuse or misconduct
  • Use the Services in a manner inconsistent with any applicable laws or regulations
  • Engage in unauthorized framing of or linking to the Services
  • Upload or transmit viruses, Trojan horses, or other harmful material that interferes with any party's use and enjoyment of the Services
  • Engage in any automated use of the system, such as using scripts, data mining tools, robots, or similar data gathering tools
  • Delete the copyright or other proprietary rights notice from any Content
  • Attempt to impersonate another user or person or use the username of another user
  • Upload or transmit any material that acts as a passive or active information collection mechanism, including spyware or tracking pixels
  • Interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services
  • Harass, annoy, intimidate, or threaten any of our employees or agents
  • Attempt to bypass any measures of the Services designed to prevent or restrict access
  • Copy or adapt the Services' software, including Flash, PHP, HTML, JavaScript, or other code
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising the Services (except as permitted by applicable law)
  • Use, launch, develop, or distribute any automated system, including any spider, robot, cheat utility, or scraper that accesses the Services
  • Use a buying agent or purchasing agent to make purchases on the Services
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses for the purpose of sending unsolicited email
  • Use the Services as part of any effort to compete with us or for any revenue-generating endeavor
  • Use the Services to advertise or offer to sell goods and services
  • Sell or otherwise transfer your profile

9. USER GENERATED CONTRIBUTIONS

We may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Services, including text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information (collectively, "Contributions"). When you create or make available any Contributions, you represent and warrant that:

  • Your Contributions do not infringe the proprietary rights of any third party, including copyright, patent, trademark, trade secret, or moral rights
  • You are the creator and owner of, or have the necessary licenses and permissions to use, your Contributions
  • You have the written consent of each identifiable individual person featured in your Contributions
  • Your Contributions are not false, inaccurate, or misleading
  • Your Contributions are not unsolicited advertising, promotional materials, spam, or other forms of solicitation
  • Your Contributions are not obscene, lewd, violent, harassing, libelous, slanderous, or otherwise objectionable
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone
  • Your Contributions are not used to harass or threaten any other person or to promote violence
  • Your Contributions do not violate any applicable law, regulation, or rule
  • Your Contributions do not violate the privacy or publicity rights of any third party
  • Your Contributions do not violate any applicable law concerning child pornography or the protection of minors
  • Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap

Any use of the Services in violation of the foregoing may result in termination or suspension of your rights to use the Services.

10. CONTRIBUTION LICENSE

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any associated intellectual property rights. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and agree to exonerate us from any and all responsibility regarding your Contributions.

11. GUIDELINES FOR REVIEWS

When posting a review, you must comply with the following criteria:

  • You should have firsthand experience with the person or entity being reviewed
  • Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language
  • Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability
  • Your reviews should not contain references to illegal activity
  • You should not be affiliated with competitors if posting negative reviews
  • You should not make any conclusions as to the legality of conduct
  • You may not post any false or misleading statements
  • You may not organize a campaign encouraging others to post reviews, whether positive or negative

We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free license to reproduce, modify, translate, transmit, display, perform, and distribute all content relating to the review.

12. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you. You shall not:

  • Decompile, reverse engineer, disassemble, or decrypt the App (except as permitted by applicable law)
  • Make any modification, adaptation, improvement, enhancement, or derivative work from the App
  • Violate any applicable laws, rules, or regulations in connection with your access or use of the App
  • Remove, alter, or obscure any proprietary notice posted by us or the licensors of the App
  • Use the App for any revenue-generating endeavor or commercial enterprise for which it is not designed
  • Make the App available over a network permitting access or use by multiple devices or users simultaneously
  • Use the App to create a product, service, or software that is competitive with or a substitute for the App
  • Use the App to send automated queries or unsolicited commercial email
  • Use any of our proprietary information or intellectual property in the design or distribution of any applications or devices for use with the App

Apple and Android Devices

The following terms apply when you use the App obtained from the Apple Store or Google Play (each an "App Distributor"):

  • The license granted to you is limited to a non-transferable license to use the App on a device utilizing Apple iOS or Android operating systems
  • We are responsible for providing maintenance and support services for the App; the App Distributor has no obligation to furnish any such services
  • In the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, which may refund the purchase price paid for the App; to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation
  • You represent and warrant that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not listed on any US government list of prohibited or restricted parties
  • You must comply with applicable third-party terms of agreement when using the App
  • The App Distributors are third-party beneficiaries of this mobile application license and have the right to enforce its terms against you

13. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  • Monitor the Services for violations of these Legal Terms
  • Take appropriate legal action against anyone who violates the law or these Legal Terms, including reporting such user to law enforcement authorities
  • In our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof
  • Remove from the Services or disable all files and content that are excessive in size or burdensome to our systems
  • Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services

14. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://shiftolic.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised that the Services are hosted in the United States. If you access the Services from any other region with laws governing personal data collection, use, or disclosure that differ from US laws, through your continued use of the Services you are transferring your data to the United States and expressly consenting to have your data transferred to and processed in the United States.

15. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

17. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

18. DISPUTE RESOLUTION

Informal Negotiations

The Parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration may be conducted in person, through the submission of documents, by phone, or online. Except where otherwise required by applicable AAA rules or applicable law, the arbitration will take place in Harris, Texas.

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Harris County, Texas. In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law:

  • No arbitration shall be joined with any other proceeding
  • There is no right or authority for any Dispute to be arbitrated on a class-action basis
  • There is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

Exceptions to Informal Negotiations and Arbitration

The following Disputes are not subject to the above provisions:

  • Any Disputes seeking to enforce or protect the validity of any intellectual property rights of a Party
  • Any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use
  • Any claim for injunctive relief

19. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

  • Errors, mistakes, or inaccuracies of content and materials
  • Personal injury or property damage resulting from your access to and use of the Services
  • Unauthorized access to or use of our secure servers and/or any personal or financial information stored therein
  • Interruption or cessation of transmission to or from the Services
  • Bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party
  • Errors or omissions in any content or materials, or for any loss or damage incurred as a result of the use of any content posted or transmitted via the Services

21. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  • Your use of the Services
  • Breach of these Legal Terms
  • Any breach of your representations and warranties set forth in these Legal Terms
  • Your violation of the rights of a third party, including intellectual property rights
  • Any overt harmful act toward any other user of the Services with whom you connected via the Services

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us.

23. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

25. SMS TEXT MESSAGING

Program Description

By opting into any text messaging program, you expressly consent to receive SMS messages to your mobile number. Messages may include account alerts.

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with STOP. You may receive an SMS message confirming your opt out. After this, you will no longer receive SMS messages from us. If you want to join again, please sign up as you did the first time.

Message and Data Rates

Message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan. Carriers are not liable for delayed or undelivered messages.

Support

If you have any questions or need assistance regarding our SMS communications, reply with the keyword HELP, email us at support@shiftolic.com, or call us at +1 832-263-8283. For privacy-related questions, please read our Privacy Policy at https://shiftolic.com/privacy.

26. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

1625 North Market Blvd., Suite N 112Sacramento, California 95834

Or by telephone at (800) 952-5210 or (916) 445-1254.

27. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Shiftolic, Inc131 Continental Dr, Suite 305Newark, DE 19713United States

Phone: +1 832-263-8283Email: support@shiftolic.com

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